The UK communications regulator Ofcom has admitted it released radio amateurs‘ private home address instead of their mailing address
This information was published in the RSGB Yearbook 2017 and the 2017 Callseeker Plus CD and Flash Drive.
Ofcom has asked the RSGB to destroy all the unsold copies of the RSGB Yearbook 2017 and replace those that have already been issued with a corrected edition.
Each year Ofcom, on request, provides callsign information to the RSGB for the Yearbook. This year a small minority of users’ main station addresses were provided to the RSGB instead of their mailing addresses. As a result, this has been published in the RSGB Yearbook 2017. Only radio amateurs who have given consent to have their personal details published in the Yearbook would have been affected.
Ofcom takes the management of people’s information very seriously and has apologised directly to those concerned for this mistake. Ofcom has assured us that the cause of the problem has been identified and fixed so that it cannot happen again. Ofcom has asked the RSGB to destroy all the unsold copies of the RSGB Yearbook 2017 and replace those that have already been issued with a corrected edition. Costs for this are being met by Ofcom.
What action should I take?
If the wrong information address information was published about you, then you should have been contacted individually by Ofcom.
- If you have purchased a copy of the RSGB Yearbook 2017 or the 2017 Callseeker Plus CD and we hold a record of purchase, then it will be replaced automatically for you—please destroy your old copy once you have received the replacement
- If you have purchased a copy of the RSGB Yearbook 2017 or the 2017 Callseeker Plus CD other than through our shop, we will be happy to replace it. You should send back the front cover of the book or the CD disc using the pre-addressed label which can be downloaded from rsgb.org/yearbookreturns—please destroy your old copy once you have received the replacement
- If you have purchased the 2017 Callseeker Plus memory stick, please return it to us using the pre-addressed label which can be downloaded from rsgb.org/yearbookreturns and we will send you a replacement
Should you have any questions please contact Ofcom on 020 7981 3131.
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